Do I have to download the appointment software to use it?
You do not have to download any appointment software to use the system. All you need is an Internet connection.

How does the appointment scheduling software system work with my Web site?
If you already have a Web site, you would simply add a link or a button to your site. The link is e-mailed to you when you sign up for Appointment-Plus Appointment Software. If you don't have a Web site, you can use an Appointment-Plus template as your entire Web site.

Is my data secure?
Yes. We have a number of safeguards in place to ensure data privacy and security. We offer SSH (secure shell) on both the customer view and the site administration portion of the appointment software system. SSH encrypts data as it passes to and from the server. We also have a very strict privacy policy. We do not sell or share any client data (or their client’s data).

Can I call if I have questions?
Yes. During your appointment software free trial, you may call anytime during business hours (9am to 4pm US Pacific Standard Time).  After your trial is over, you may select your desired support package. If your support package includes phone support, you may call us with questions.

Are you HIPAA compliant?
We adhere to HIPAA standards and are continually reviewing internal processes and procedures to protect personal information.

Can our data be exported out of the system?
Yes, you can export both customer and appointment data at any time to Excel.

Are there any limitations in the trial version of your appointment scheduling software?
No. During the trial period, you will have access to the entire appointment scheduling software system. If you decide to continue using the system after your 30 day trial period has ended, you will just continue using the same account.

Can I use my merchant account with the appointment software system?
Accepting credit card payments through the Internet requires a special type of merchant account called a gateway. Many traditional merchant account providers partner with gateway providers. Check with your merchant account provider to find out with whom they partner. The gateway provider we interface with is Authorize.net. Authorize.net is one of the most widely known and well-established gateway providers available. You can also use PayPal’s Payments Pro to accept payments through Appointment Solutions Appointment Software.

You can set up a gateway merchant account through our partner PPI. If you go through PPI, you will save on setup fees and get more personalized service. For more details, contact us at  info@appointmentsolutions.com

Appointment scheduling software should not require you to have to change the way you do business. Appointment Solutions appointment software was built to be flexible because no two businesses are exactly alike, and no two businesses handle appointment scheduling exactly the same way - call center appointment scheduling software should work differently than shipping dock appointment scheduling software.

Try Appointment Solutions Appointment Software free for 30 days. See if it makes your appointment scheduling easier and more convenient. Above you will find some of our Frequently Asked Questions, if your question isn't answered above please e-mail us at info@appointmentsolutions.com